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Privacy Policy for Application Use

Effective Date: September 28, 2026

Table of Contents

Introduction

Meili Technologies, Inc., d/b/a Artemis Ops (“Artemis Ops,” “we,” “us,” or “our”) makes the Artemis Ops application available exclusively to its customers (a “Customer”) who are party to a separately agreed upon Master Service Agreement (MSA), including its companion mobile app (the “Application”), to organizations for business or enterprise use only. This Privacy Policy for Application Use (this “Policy”) describes the personal information the Application collects, how that information is used, and how it may be deleted.

Relationship to Your Organization’s Master Services Agreement

The Application is made available only to organizations (each, a “Customer”) that have separately entered into a Master Services Agreement (the “MSA”) directly with Meili Technologies, Inc., and to the personnel and other users (a “User”) a Customer authorizes to access the Application. Use of the Application, and Artemis Ops’ handling of personal information in connection with it, is governed by the MSA between Meili Technologies, Inc. and the applicable Customer. Use of the Application does not establish any intellectual property, ownership, or licensing rights of any kind, whatsoever. Any and all intellectual property, ownership, and licensing rights are strictly established in a Customer’s MSA. By using the Application, a User acknowledges and agrees to uphold the terms set forth in the applicable Customer’s MSA.

This Policy summarizes the data-handling provisions generally set forth in Meili Technologies, Inc.’s form MSA, for purposes of this public notice. The specific MSA(s) in place between Meili Technologies, Inc. and a particular Customer may include variations from this summary, including negotiated changes, exhibits, or order forms. If this Policy conflicts with a Customer’s MSA, the MSA will govern. Individuals with questions about the specific terms that apply to them should contact their organization’s administrator, or contact us directly using the information at the end of this Policy.

Scope of This Policy

This Policy covers the Artemis Ops application generally, including the Artemis Ops mobile app. It applies to:

  • authorized users whom a Customer permits to access the Application; and
  • other individuals whose personal information is submitted to, or generated within, the Application at a Customer’s direction (for example, an individual who signs a form or document through the Application), even if that individual does not use the Application directly.

Use of the Application is not offered directly to members of the public. There is no self-registration; access is exclusively granted by, and at the direction of, a Customer.

Information We Collect

Depending on how a Customer configures and uses the Application, we may collect the following categories of personal information:

  • Form data. Answers submitted through forms built in the Application, which may include signer names, signature images, photographs, and uploaded documents.
  • Location data. Precise device location, but only when a specific form is configured to request it.
  • Voice audio. Audio recorded through the Application’s voice or dictation features. As described below, this audio is not retained.
  • Support chat messages. Messages you send when using the Application’s in-app support chat feature.

The Artemis Ops mobile app does not require you to register for an account or log in, and it does not collect device identifiers (such as a device ID or advertising ID) or usage analytics.

Voice Audio Is Not Retained

When you use a voice or dictation feature, the audio recording is processed solely to generate a text transcription and is not retained by Artemis Ops. Only the resulting transcription, which becomes part of the form or record you were completing, is stored as described in this Policy.

Third-Party Service Processors

We use the following third-party processors to provide the Application’s functionality. These processors act on our behalf and do not use your information for their own independent purposes:

  • Amazon Web Services (AWS) — cloud hosting and storage infrastructure for the Application and the data it processes.
  • OpenAI — processes voice audio to generate transcriptions, and powers the Application’s AI-assisted question and response features.
  • Anthropic — powers the Application’s support chat messaging feature.

How We Use Your Information

We use the information described above solely to perform the Services contracted between a Customer and Artemis Ops under the applicable MSA and any related order, including data organization, retention, document generation, analytics, and other custom Services agreed with the Customer.

Data Retention

We retain Customer data for the duration of the Customer’s contract Term and for at least thirty (30) days following termination of that contract. Artemis Ops may also retain copies of Customer data on servers in backup and archival environments indefinitely, for backup, disaster recovery, security, and legal purposes.

Requesting Deletion of Your Information

Personal information that Artemis Ops controls may be deleted upon a verified request from a User (or their authorized agent) or from the Customer. Because the Application is provisioned through a Customer, we may direct or coordinate certain requests with your organization’s administrator. By using our Application, individual users acknowledge that certain data, including but not limited to their own name, may be required to be retained by a Customer and that certain data may not be deleted due to internal Customer policies and/or other legal requirements. If an individual User makes a deletion request, Artemis Ops will notify the Customer and make commercially reasonable efforts to fulfill the deletion request. Notwithstanding the foregoing, there may be lawful limitations to a deletion request. By way of example, if an individual signs a compliance document that is related to a Customer, Artemis Ops would likely be restricted from deleting that User’s name or signature deletion request.

To submit a request, contact us at privacy@meilitechnologies.com.

Reasonable requests for access or deletion will be completed at no cost and within a reasonable time. If we cannot complete a request within that time, we will provide you a date by which it will be completed. If a request is denied, we will provide an explanation.

Your Privacy Rights

Depending on where you are located, you may have rights to be informed about, access, correct, or request the erasure of your personal information, to object to or restrict certain processing, and to receive a copy of your data in a portable format. To exercise any of these rights, please use the contact information below.

Security of Your Information

Artemis Ops maintains administrative, technical, and physical safeguards designed to protect the personal information processed through the Application against unauthorized access, use, or disclosure. Specific security measures are set forth in a Customer’s MSA.

International Data Transfers

Meili Technologies, Inc. is headquartered in the United States, and personal information collected through the Application is processed in the United States. Where required, Artemis Ops uses appropriate safeguards, such as standard contractual clauses, in connection with any transfer of personal data from outside the United States.

Children’s Data

The Application is intended for use in connection with business or government users and personnel; use by children is restricted. We do not knowingly collect personal information from children through the Application.

Changes to This Policy

We may update this Policy from time to time as our data practices evolve. We will revise the Effective Date above when we do.

Questions, Concerns, or Complaints

If you have questions, concerns, or complaints, or would like to exercise your privacy rights, please contact:

Meili Technologies, Inc., d/b/a Artemis Ops
privacy@meilitechnologies.com